Legal

Terms & Privacy

The rules for using Parallane, and how we handle your data. We've written this in plain English — no legal jargon, no traps. If something isn't clear, email us and we'll explain it.

Last updated: October 5, 2026

Part 1

Terms of Service

1

Accepting these terms

By creating an account or using Parallane, you agree to these terms. If you don't agree, don't use the platform. That's the whole deal.

You must be at least 13 years old to use Parallane. If you're under 18, you need a parent or guardian's permission.

2

Your account

You're responsible for what happens on your account. Keep your password private, use a real email address, and don't share your login with anyone else. If someone else uses your account, that's your responsibility.

We may suspend or delete accounts that break these terms, spam other users, or attempt to scrape or copy the platform.

3

Membership and payments

Parallane is a paid platform. A membership gives you unlimited access to every course, roadmap, and feature on the site for a fixed period of time.

We offer two plans: monthly and annual. Each payment covers one full period — one month or one year — and does not renew automatically. When the period ends, access ends with it.

If you want to continue after your period ends, you simply purchase again. There's nothing to cancel, and no recurring charge to stop.

Prices are shown in euros (EUR) and include any applicable taxes unless stated otherwise. We may change prices in the future, but any change only affects new purchases — never an existing period you've already paid for.

Payments are processed by a third-party payment provider. We never see or store your full card details.

4

No refunds

Membership fees are non-refundable. When you purchase a membership, you're buying access for a fixed period, and that access starts immediately.

We don't refund partial periods, unused days, or changes of mind. Please make sure Parallane is right for you before you purchase — browse the free lessons and previews available on every course.

That said, we're reasonable people. If you were charged twice, charged by mistake, or something genuinely went wrong on our end, email us and we'll fix it. That's not a refund policy — it's just fixing our mistakes.

If you're located in the EU, UK, or another region with a statutory cooling-off period: by purchasing a membership and accessing course content, you acknowledge that you waive your right to withdraw.

5

Course access and licenses

When you have an active membership, you get a personal, non-transferable license to access and learn from our courses.

What that means in practice:

  • You can watch, read, and learn from any course.
  • You can take notes, build projects, and use what you learn in your own work.
  • You cannot download, re-upload, resell, or share our course videos, files, or written content.
  • You cannot use our content to train AI models or build a competing product.

If your membership ends, your access to the courses ends too — but your progress and certificates stay in your account.

6

Certificates

When you complete a course, you'll receive a Parallane certificate of completion. It's a real recognition of your work — but it's not an accredited degree or a substitute for formal education.

We reserve the right to revoke a certificate if we find it was obtained by cheating or breaking these terms.

7

What you can't do

To keep Parallane a good place to learn, you agree not to:

  • Share your account or login credentials with others.
  • Download, record, or redistribute our course content.
  • Use bots, scrapers, or automated tools to access the platform.
  • Post hateful, harassing, or illegal content in reviews or tutor conversations.
  • Attempt to hack, reverse-engineer, or disrupt the platform.
  • Impersonate another user, tutor, or Parallane staff.

Break these rules and we may suspend or delete your account without a refund.

8

Reviews and content you post

You own what you write. When you post a review, a comment, or a message to a tutor, you keep the rights to it — but you give us permission to display it on the platform (for example, showing your review on a course page).

You can only submit one review per course. Reviews are public and may be seen by other users. Don't post anything you wouldn't want a stranger to read.

9

Ask Tutor

Ask Tutor is a Q&A feature where you can get help from instructors inside a lesson. It's meant for questions about the course material.

We aim to respond to every question, but we can't guarantee a specific response time. If your question is about something outside the course, we may not be able to help.

10

Our content

Everything on Parallane — the videos, code, written lessons, design, brand, and logo — belongs to us. You can use what you learn, but you can't copy what you see.

If you believe we've used your work without permission, email us and we'll sort it out.

11

If we end your access

We can suspend or delete your account if you break these terms. If we do, we'll tell you why. You can appeal by replying to that email.

You can request to delete your account by emailing hello@parallane.com. We'll remove your personal data (see the Privacy section below). Deleting your account doesn't give you a refund for the current period — your access continues until the period ends, then it stops.

12

Limitation of liability

Parallane is provided as-is. We work hard to keep everything running smoothly, but we can't promise the platform will never have bugs, downtime, or interruptions.

We're not responsible for indirect losses — like if you don't get a job after taking a course, or if a project you build using what you learned doesn't work out. We're here to teach. What you do with that knowledge is yours.

13

Changes to these terms

We might update these terms in the future. If we do something significant, we'll email you at least 14 days before it takes effect.

Continuing to use Parallane after a change means you accept the new terms.

Part 2

Privacy Policy

Here's the short version: we collect the minimum we need to run Parallane, we don't sell your data, and we never will. The longer version is below.

1

What we collect

Only what's needed to run your account:

  • Account info — your name, email, and hashed password.
  • Profile info — optional details like your country, city, and address (used for billing).
  • Learning data — courses you're enrolled in, lessons you've completed, and progress percentages.
  • Reviews and conversations — the reviews you submit and your Ask Tutor messages.
  • Payment info — processed by our payment provider. We see a reference number and the amount, but never your full card details.
  • Technical data — basic logs like IP address and browser type, used to keep the platform secure.
2

How we use your data

We use your data for four things:

  • To run your account and give you access to courses.
  • To process payments and manage your membership.
  • To send you emails you actually need — receipts, password resets, course updates, and important account notices.
  • To improve the platform — understanding which courses work and which don't.

We don't send marketing emails unless you opt in. And we never sell your data to third parties.

3

Who we share it with

We share data only with the services we need to run Parallane:

  • Payment provider — to process your membership payments.
  • Email service — to send you receipts and password resets.
  • Hosting provider — to serve the website and store data securely.

Each of these services is contractually required to protect your data and use it only for the specific purpose we've hired them for. None of them can use your data for their own marketing.

4

Cookies

We use one essential cookie: a session cookie that keeps you logged in. That's it. No tracking cookies, no advertising cookies, no third-party pixels.

If we ever add analytics, we'll use a privacy-first tool that doesn't track individual users, and we'll say so here.

5

How long we keep your data

We keep your data as long as your account exists. If you delete your account, we remove your personal data within 30 days.

Two exceptions: payment records (required for tax and accounting) and anonymous statistics (which don't identify you). Payment records are kept for the period required by law, usually 5–7 years.

6

Your rights

You have the right to:

  • See your data — request a copy of everything we have on you.
  • Correct it — fix anything that's wrong from your profile settings.
  • Delete it — request deletion by email and we'll remove your data.
  • Export it — get your data in a portable format.
  • Object to processing — tell us to stop using your data for a specific purpose.

Email us to exercise any of these rights. We'll respond within 30 days.

7

Security

Passwords are hashed. Connections are encrypted. Access to production data is limited to the people who need it to keep the platform running.

We can't promise absolute security — no one can. But we take it seriously and act quickly if something goes wrong.

8

Children

Parallane isn't for children under 13. If we find out someone under 13 has created an account, we'll delete it and any data attached to it.

9

Where your data lives

Our servers are hosted internationally. By using Parallane, you agree that your data may be transferred to and processed in countries outside of your own.

We choose hosting providers that follow industry-standard data protection practices.

10

Changes to this policy

If we make significant changes to how we handle your data, we'll email you before it takes effect. Small clarifications might happen quietly — you can always see the current version on this page.

Questions?

If anything on this page isn't clear, or you want to exercise a privacy right, email us. We read every message.

parallane.com@gmail.com